Frequently Asked Questions

How do I know that my credit card number is secure?
I am an author. How do I claim my author discount?
I have a conference discount form. Can I claim the discount while ordering online?

How do I know that my credit card number is secure?

Access to this site is made secure by use of a digitally signed Class 3(Server) Certificate and SSL encryption.

You can check that our certificate is valid by going to our e-commerce system and clicking the "Versign Secure Site" logo.

I am an author. How do I claim my author discount?

Unfortunately we cannot process orders with author discounts online at present. You may place your order by telephone, fax or regular mail.

I have a conference discount form. Can I claim the discount while ordering online?

Unfortunately we cannot process orders with conferencer discounts online at present. You may place your order by telephone, fax or regular mail.